Using this website
By accessing the site or placing an order, you agree to these terms and the policies linked from checkout. You must provide accurate information and use the site only for lawful purposes.
Products and pricing
We work to keep descriptions, photos, materials, dimensions, inventory, and prices accurate. Reasonable production-batch, screen-color, handmade, plating, and measurement variation may occur. We may correct errors before shipment and will contact you if a material change affects an order.
Order acceptance
Submitting checkout does not require us to accept an order. Acceptance occurs after payment, stock, shipping, and any customization details are confirmed. We may limit quantities or cancel and refund orders affected by error, unavailability, suspected fraud, sanctions, or legal restrictions.
Wholesale and resale
Business buyers are responsible for determining whether products, labeling, packaging, advertising claims, and resale activity comply with the laws and marketplace rules applicable in their destination and sales channels.
Intellectual property
The website, branding, text, and media are protected by applicable rights. Product media may not be republished or used to imply an affiliation without permission. Buyer-supplied artwork must be owned or properly licensed by the buyer.
Liability
To the extent permitted by law, Charmie Supply is not liable for indirect, incidental, special, or consequential loss, lost profit, customs delay, or marketplace suspension. Nothing in these terms excludes liability that cannot legally be excluded.
Changes and contact
We may update these terms as operations or law change. The version posted when an order is accepted generally applies to that order. Questions may be sent to support@charmiesupply.com.
Last updated: July 29, 2026. These general policies do not replace order-specific terms shown on a confirmed quote or invoice.