Information collected
We may collect contact, account, company, order, shipping, inquiry, payment-status, device, browser, and site-usage information. Payment providers process full payment credentials directly.
How information is used
We use information to operate accounts and carts, fulfill orders, calculate shipping, prevent fraud, answer inquiries, provide buyer support, maintain records, improve the site, and send marketing only where permitted.
Service providers
Information may be shared as necessary with hosting, database, payment, analytics, email, fulfillment, carrier, customs, fraud-prevention, and professional service providers. We do not sell personal information for money.
International processing
Because we serve international buyers and use global service providers, information may be processed outside your country. We use reasonable contractual and operational safeguards appropriate to the service.
Retention and security
We retain information for as long as needed for orders, support, legal obligations, disputes, and legitimate business records. We use reasonable safeguards, but no online system can be guaranteed completely secure.
Your choices
You may request access, correction, deletion, or marketing opt-out by contacting support@charmiesupply.com. Some information must be retained for legal, accounting, fraud-prevention, or order-record purposes.
Last updated: July 29, 2026. These general policies do not replace order-specific terms shown on a confirmed quote or invoice.